If you have a Brother Printer and you are facing issues in your printer such as “Brother Printer stuck in a queue then you do not need to worry. All your Brother Printer related issues will be solved here in this article. You just need to follow the steps carefully in order to resolve this error. If you have other queries related to Brother Printer, then it is recommended to visit its official website to get the assistance from the Brother Printer Support assistants.
What if your brother printer keeps canceling print jobs?
Follow the steps to fix the error when the brother printer documents in the queue but won’t print”-
- Firstly, you need to check the connection between your Brother Printer and the computer: For this step, you need to make sure that the Tape Creator is turned on. And make sure that both the ends of the USB cable are corrected inserted into the computer and the printer.
- You need to cross-check the Printer driver’s settings: For this step, you have to go to the “Start” option on the desktop and then click on the “Control Panel” option followed by the “Devices and Printers” option. After this, you have to make sure that the printer is ready to print. Ensure that there are no documents waiting to be printed. Now, delete all the print jobs, just double-click on the Printer icon> Printer> Cancel All Documents and then click on the “Yes” option.
- After this step, you need to restart your Brother Machine and Computer: There can be a possibility that your OS has become unstable and need to be restarted. You have to try to restart the computer, just close all the applications that are active on your desktop. Make sure you save your data before you turn it off. Restart and check whether the “brother printer documents in the queue but won’t print” error still persist.
- At last, reinstall the Printer Driver: There can be a possibility that the printer driver is not installed correctly on your computer. Make sure you turn off the P-touch button and then initiate the steps to run the “Ptsweep” file in order to uninstall the Printer driver from the computer.
Hopefully, the steps discussed in this article have helped you to resolve the “brother printer documents in a queue but won’t print” error. However, if the error still persists on your device then it is recommended to visit the official website of Brother Printer where you will get the possible solutions for your queries and issues to be resolved. The Customer Support assistants will help you to resolve this issue within no time.
Read – Steps to wake up Brother Printer from deep sleep